One of my favorite places
Great deals compared to the original store. Plus, they have an expansive selection.
I am an avid shopper with j crew factory; but mostly use the website. I ventured into the store for the first time and was pleasantly surprised! Great selection, and they were having a 50% off er deals during the weekend I was there, so the store was packed. The being said, the staff was attentive and helpful.
I also bought a jacket that was in the 50% off section. Initially I was told at the checkout it was only 20% off. After showing the manager clearly this was in this section, he was quick to make a the wrong right and I received the 50% off.
Friendly staff even in the face of holiday crowds. One of the few places I will actually stop at the Outlet center for.
Excellent customer service, great selection, and wonderful staff. Will be a long time shopper here.
When I went to check out I had brought a few items to return that were bought online. It was seamless! No questions asked on an item that was final sale.
J Crew Factory is a US Clothing Store based in Rosemont, Illinois. J Crew Factory is located at 5220 Fashion Outlets Way Space #2150, Rosemont, IL 60018, USA.
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